Eppendorf's on-hold music is soothing

So we got our awesome liquid-handling robot. I programmed it to do our DNA extractions and ran the simulation (it has a simulation mode where you can run the program and watch a virtual robot on the screen do it rather than have the actual robot do it. How cool is that?!) and it's all set. One problem: I need the specs on the plates we're using. They're Eppendorf plates. Obviously, they don't come with the info (what I need is the length, width, height, well offset and well spacing, down to the 10th of a milimeter). That would be too easy. So I've called up customer support to ask (since I don't have anything that'll measure that accurately here). And of COURSE customer service doesn't have that info readily available, that would be too easy. So I'm listening to the soothing hold music. And looking at LiveJournal.

Villain icon, because I haven't used it in a while.

At least she didn't get the pronunciation wrong

The Eppendorf customer service rep had to hunt for the plate specs (see previous post) so she e-mailed them to me just now. And spelled my name "Jillion." But, curiously, got my e-mail address right, which is g[my last name]@[company name].com. With a 'g'!

(no subject)

Two consecutive people on my f-list posted this so I'd better post it too. I want to be one of the cool people!

Angry Alien Productions. Movies reinacted in 30 seconds by bunnies. The latest one is Brokeback Mountain. It's awesome. Almost as awesome as my icon.

WHERE THE SODDING HELL ARE THE SPECIAL FEATURES?!

Got the GoF DVD. Can't find so much as a commentary track. What am I missing? I'll keep looking but comments telling me how to get that deleted Snape scene would be much appreciated.

ETA Apparently, there's a two-disk special edition availble. WHY DIDN'T THEY MAKE THAT MORE CLEAR?!

E a second time TA Crisis averted. I went to Best Buy and got the 2 disk one. See, I'd gone to Target before and they only had the one-disk versions so it didn't even occur to me that there might be something else available elsewhere.

Also, I have cookies.